Terms of Service

Overview

This website is operated by Trail Tales. Throughout the site, the terms "we", "us", and "our" refer to Trail Tales. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Online Store Terms

By placing an order through our website, you confirm that the information you provide is accurate and complete. You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

Products

We strive to display our products as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings, lighting, or the handcrafted nature of certain products.

We reserve the right to modify or discontinue products without prior notice.

Pricing & Payments

All prices are displayed in the applicable currency and include or exclude taxes as required by law. Payment must be completed before an order is processed.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

Order Processing

Orders are generally processed within 2–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Shipping

Delivery times are estimates and may vary depending on your location and the shipping carrier. We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon being posted on this page.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: trailtales1@outlook.com

We aim to respond within one business day.